Empowering Digital Innovation
As technology rapidly evolves, so too does our approach at ISANS, ensuring a connected, inclusive, and successful future for newcomers. Access to technology is vital for immigrants as they establish their lives in Nova Scotia and across Canada. By enhancing digital innovation, we empower newcomers to access job opportunities and essential services and actively participate in their communities, creating pathways where they can truly belong and grow.
Employers play a crucial role in this digital journey. By embracing digital tools and inclusive hiring practices, they help newcomers integrate seamlessly into the workforce, build confidence in their digital skills, and contribute meaningfully to their teams. Through collaboration with ISANS, employers support newcomers in developing the competencies needed to succeed in today’s technology-driven workplaces, fostering environments where everyone feels valued and has the opportunity to advance.
Our Digital Transformation and Technology Support (DTTS) team, which includes IT Infrastructure Specialists, Instructional Designers, Learning Management System Administrators, Curriculum Developers, Database Coordinators, and Digital Navigators, has been at the forefront of this innovation. This year, we prioritized initiatives to strengthen the security systems, enhance digital learning and accessibility, improve data management, and provide superior digital navigation support to help immigrants acquire essential technology skills.
The IT Infrastructure team has focused on making our systems more secure, accessible, and user-friendly, while our Digital Learning and Design team leverages innovative technologies to ensure that immigrants can easily access career training, resources, and support services. Our premier online learning platform, Settlement Online, now features five new career-specific training pathways for youth, pre-arrival clients, prospective nurses, and disability support workers, further supporting newcomers’ readiness for employment and integration into Canadian society.
Our Database team remains dedicated to enhancing data management and security, ensuring that critical information is available and efficiently structured to support service delivery. Meanwhile, the Digital Navigation team guides immigrants in developing digital competencies, helping them navigate online platforms and access valuable resources.
Employers are key partners in this digital transformation. By working with ISANS to recruit, train, and support newcomers, they help create workplaces where digital skills are nurtured and every employee has the chance to grow. Initiatives like on-the-job digital competency assessments, sector-specific training, and mentorship programs ensure that newcomers can contribute fully and confidently while employers benefit from fresh perspectives and innovative problem-solving.
As we look to the future, the DTTS team remains committed to strengthening infrastructure, advancing e-learning, and driving innovation to support ISANS’s growth. Together with employers, we are building a more interconnected and resilient community, one where newcomers have every opportunity to belong, grow, and succeed.
Elevating communication skills
for patient-centred care
“Excited to share my recent experience with the communications strategies for patient interaction course taught by the phenomenal Carolyn Duvar; this course has been an absolute game-changer for me as an International medical graduate preparing for the NACOSCE. This course isn't just about passing exams; it's about equipping myself with the skills needed to excel as a physician in Canada. It's about continuous improvement and a commitment to delivering the highest standard of care to every patient I encounter. I wholeheartedly recommend this course to fellow IMGs who are looking to elevate their communication skills and embrace patient-centred care.”
Tanya Aujla
Communication Strategies for Patient Interactions on Settlement Online