Message from Board Chair and CEO
“Belonging at ISANS means more than arriving in a new place; it is about feeling truly welcomed, having access to the resources and support needed to succeed, and being empowered to participate fully in community life.”
“Belonging at ISANS means more than arriving in a new place; it is about feeling truly welcomed, having access to the resources and support needed to succeed, and being empowered to participate fully in community life.”
At ISANS, we believe that the journey of growth begins with a profound sense of belonging. As Chair of the Board, I am honoured to reflect on a year where these values shaped every aspect of our work and impact. In 2024–2025, ISANS supported over 17,500 clients—individuals and families—who are actively shaping Nova Scotia’s future by building lives rooted in purpose, connection, and opportunity.
Belonging at ISANS means more than arriving in a new place; it is about feeling truly welcomed, having access to the resources and support needed to succeed, and being empowered to participate fully in community life. From the first point of contact through every stage of settlement, ISANS delivers client-centred programs that not only address immediate needs but also foster long-term growth and integration.
Over the past year, we expanded and strengthened our services across all areas—language training, employment support, entrepreneurship, health and wellness, and family, children, and youth programming. We introduced and enhanced initiatives that empower immigrants to lead with confidence, contribute meaningfully to their communities, and realize the futures they envision for themselves and their families.
This year’s theme—Belong and Grow—has been reflected in every story and every milestone. The ongoing success of the Immigrant Women Entrepreneurship Network, the expansion of sector-specific bridging programs in Healthcare and Construction, and our sustained, culturally informed settlement support are just a few highlights. Our deepened collaboration with employers through work-based competency assessments and targeted training has helped address labour shortages and foster more inclusive workplaces.
The true impact of ISANS' work is seen in the stories behind the numbers: a family finding safety and hope through the Resettlement Assistance Program, a newcomer entrepreneur opening their first storefront, or a youth discovering their voice through leadership initiatives. ISANS has helped thousands find not just a new home, but a place where they can stay and build a future.
Behind every achievement is a dedicated team of staff, volunteers, partners, and funders whose commitment and compassion are the foundation of ISANS’ success. On behalf of the Board, I extend my heartfelt thanks to everyone who contributes to our vision of a community where all can belong and grow.
The Board of Directors remains steadfast in providing strong governance, thoughtful oversight, and strategic direction. We are proud to champion ISANS’ efforts and to ensure its long-term sustainability and responsiveness in a rapidly evolving world.
Looking ahead, we know that immigration will continue to shape the economic and cultural vitality of Nova Scotia. Inclusion and belonging must remain at the heart of this journey. ISANS is well-positioned to lead this vital work, committed to building a province where newcomers are not only welcomed but celebrated for their talents, contributions, and aspirations.
Sincerely,
Rick Power
Chair, Board of Directors
Paula Knight
Chief Executive Officer
“Our unwavering commitment is to ensure that newcomers are not only welcomed but also empowered with the tools, resources, and opportunities they need to grow, pursue their goals, and contribute meaningfully to our province.”
“Our unwavering commitment is to ensure that newcomers are not only welcomed but also empowered with the tools, resources, and opportunities they need to grow, pursue their goals, and contribute meaningfully to our province.”
As I reflect on my first year as CEO of ISANS, I am filled with immense pride and gratitude for the remarkable community we serve and the dedicated team I have the privilege to lead. Every day, I am inspired by the strength, determination, and diversity of the individuals and families who come to ISANS with hopes, dreams, and the courage to build new lives in Nova Scotia.
This year’s theme, Belong and Grow, truly captures the essence of our mission. At ISANS, we know that genuine growth is only possible when people feel a deep sense of belonging. Our unwavering commitment is to ensure that newcomers are not only welcomed but also empowered with the tools, resources, and opportunities they need to grow, pursue their goals, and contribute meaningfully to our province.
ISANS assisted more than 17,500 clients from over 180 countries in the last fiscal year, including settlement support, language training, employment, business development, and community integration services. Our impact goes beyond numbers, resonating through the stories of clients and families who have found safety, opportunity, and a sense of belonging here.
A major milestone this year was the launch of our innovative Youth and Family Centre—a welcoming hub designed in partnership with newcomer youth and families to provide tailored programs, support, and a sense of home. This centre offers educational, career, and social programming, helping youth explore their identities, build skills, and gain confidence, while supporting parents and children with family-based services.
Our work with refugees, families, children, and youth remains at the core of our approach. Specialized programs address the unique needs of each group, from trauma-informed care and crisis support to community integration and leadership development. We ensure that newcomers and refugees—regardless of age or background—can communicate, connect, and participate fully in their new community.
Meaningful inclusion does not happen by chance; it requires intention and ongoing effort. Through equity, diversity, and inclusion-focused programming, staff development, and strong community partnerships, we are building an organization where everyone feels respected, valued, and empowered to grow. Our commitment to equity is woven into every aspect of our work, from program design to service delivery.
We have responded to evolving community needs with innovative programs for Internationally Educated Healthcare Professionals, Early Childhood Educators, and Skilled Tradespersons, creating equitable pathways for immigrants to use their talents and experience to benefit all Nova Scotians. Our Business and Workforce Integration team has made significant strides in supporting immigrant entrepreneurs, connecting newcomers with employers, and helping organizations foster more inclusive workplaces. Programs like the Immigrant Women Entrepreneurship Network showcase the leadership and innovation within our community.
Collaboration is at the heart of everything we do. By partnering with community organizations, educational institutions, employers, government, and volunteers, we amplify our impact and provide wraparound support that meets newcomers where they are. Our language and settlement teams deliver foundational, person-centred services, ensuring every client feels seen, supported, and connected.
This year, we renewed our focus on digital accessibility and innovation, piloting hybrid service models and developing interactive resources to better serve clients in rural and remote communities. These efforts will guide our future service delivery, ensuring flexibility and responsiveness for the diverse communities we serve.
None of this would be possible without our exceptional staff and volunteers, whose dedication and compassion are the heart of ISANS. I am deeply grateful for their commitment to the success of our clients and excellence in service delivery.
To our clients: thank you for trusting us with your hopes and dreams. Your stories inspire us and shape the future of Nova Scotia. To our funders, supporters, and partners: thank you for believing in our mission and investing in this essential work.
As we celebrate 45 years of service in December, ISANS remains dedicated to supporting immigrant settlement and integration across Nova Scotia. Our mission is clear: to help immigrants build a future here—a mission that strengthens not just individuals, but entire communities.
Together, we are building a stronger Nova Scotia—one that celebrates diversity, champions inclusion, and creates opportunities for all to belong and grow.
Sincerely,
Paula Knight
Chief Executive Officer