Diversity
We demonstrate diversity through valuing and respecting differences in experiences and perspectives, believing in everyone’s ability to enrich Canadian society through their unique contribution.
Collaboration
We demonstrate collaboration by building relationships where we can share responsibilities and ideas and work together to enhance opportunities for all.
Inclusion
We demonstrate inclusion by welcoming and respecting the diversity in our community and fostering a sense of belonging in all.
Innovation
We demonstrate innovation through service excellence, by being creative and flexible, responsive to clients and partners and continually seeking new opportunities.
Respect
We demonstrate respect by encouraging an environment of fairness, honesty and integrity for all clients, partners and colleagues.
Accountability
We demonstrate accountability by acknowledging responsibility for our services, tools, actions and decisions and by being transparent and principled in our approach to people and situations.
Introduction
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Message from the Chair
The human experience is defined by connection. To be connected is to have bonds, links, and relationships with the people, environments, and many things that bring meaning to our lives. These can be close in proximity, but they can also span communities, countries, culture, and even time.
Message from the CEO
We have strengthened connections through digital literacy training and supports, and we blended service delivery and educational resources – such as accessible vaccine information – that enables immigrants to develop confidence and skills to engage and integrate more fully in our community.