Refugee Resettlement Programs & Services

About the Program

Our Refugee Resettlement team provides direct, immediate and essential support to Government-Assisted Refugees (GARs) beginning the settlement journey in Canada.

Recognizing that settling into a new community marks the beginning of an important chapter, our resettlement services are designed to support and guide newcomers through the first steps in Canada. We prepare for each arrival, ensuring refugees are welcomed at the airport and have temporary housing that meets their essential needs.

Additional Information

Upon arrival, we conduct an immediate needs assessment and provide orientation sessions to help people navigate their new environment. We make connections with essential services such as opening a bank account, obtaining a Social Insurance Number (SIN) and applying for a provincial health card. Our team also assists in securing their first home in Canada.

Whether assistance is needed with finances, health, housing and government programs or navigating new neighbourhoods, we offer personalized case management to address specific needs. We also help make connections with healthcare services, public schools and government agencies.

As a Sponsorship Agreement Holder (SAH), ISANS coordinates and supports the private sponsorship of refugees to Nova Scotia.

Contact Information

clients served

new sponsorship applications submitted

Explore What We Offer

A female refugee youth smiling in the city carrying a bag and a folder

Case Management and Youth Case Management

Intensive case management services for vulnerable refugees.

2 people communicating using sign language

Health Navigation and Disability Support

Supporting new refugees in navigating the healthcare system.

A newly arrived male refugee smiling in the street

Life Skills Support

Helping refugees build confidence and navigate daily life.

A female refugee working on a computer along side her co-worker

Private Sponsorship of Refugees (PSR) Program

Supporting the private sponsorship of refugees in Nova Scotia.

A government-assisted refugee smiling in the airport next to her luggage

Resettlement Assistance Program (RAP)

Providing essential resettlement services to new refugees.

Support Services

Note: Not all clients are eligible to access all support services, please confirm with the program coordinator.

Care for Newcomer Children– Long Term Care Program

Interpretation/Translation

Disability Support

Care for Newcomer Children– Short Term Care Program

Digital Navigation

Tech Lending Library

Impact Stories

Helping to build a welcoming & inclusive province: John Deans

“As I said to my Syrian friend, if I don’t help you, who will? Understanding that need is the biggest change for me. As long as I can help them, I’ll help them. “