Building our future together

Creating a thriving modern workforce delivers high-quality service and organizational success by ensuring staff have the tools necessary to be effective in their roles, clear pathways for development, and programs designed to support their well-being. Valuing volunteers through enhanced engagement and support is key to our success and that of ISANS’ clients.

Our Goals:

• Improved staff engagement and well-being
• Attracting and retaining skilled and diverse talent
• Enhanced volunteer experience
• Effective internal communication

Focusing on community belonging and immigrant success ensures that immigrants are empowered to build their lives in Nova Scotia through high-quality programs and service delivery. Broadening awareness of ISANS’ programs and opportunities for integrated settlement services across the province will foster inclusivity and community connection for newcomers and their families.

Our Goals:

• Integrated service delivery model and client experience
• Increased awareness of ISANS’ programs and services
• Increased access to settlement services across Nova Scotia

Achieving organizational excellence and resilience ensures long-term sustainability and adaptability that aligns with environmental factors. Financial controls, facility optimization and streamlined internal systems will create an efficient operations function designed to withstand environmental fluctuations and seize new opportunities that advance organizational goals.

Our Goals: 

• Achieve financial sustainability through revenue diversification and continuous improvement of program and service delivery
• Achieve organizational resilience
• Financial and accounting structures that support revenue diversification
• Improved space “One ISANS One Space”
• Improved internal systems and processes

Championing an immigrant workforce is a driver of economic development and growth. It empowers newcomers to contribute their experience and expertise and builds a strong labour market for employers. Innovative and strategic sector initiatives that enhance support for employment and entrepreneurship in Nova Scotia are essential to achieving this goal.

Our Goals:

• Alignment of immigrant strengths, skills and experience with job markets
• Innovative and strategic sector initiatives, including construction and healthcare
• Enhanced support for immigrant employment and entrepreneurship
• Growth in strategic business partnerships

Building on ISANS’ history and impact, we will continue to advance dialogue that recognizes the positive impact and economic value created by immigrants who choose Nova Scotia as their home.

Central to our new strategy will be a Thought Leadership Framework with the following goals:

• Nova Scotia continues to be positioned as a welcoming and inclusive province
• Increased and sustained awareness of the values and benefits of immigration and settlement services
• Trusted voice for newcomers at immigration and settlement policy tables
• Reduced systemic barriers facing immigrants working together with partners
• Unified with partners advancing a collective impact
• Championing of Nova Scotia’s role in supporting humanitarian needs
• Pride amongst ISANS’ employees