Hadeer Elsalahy: Building caring communities

When Hadeer Elsalahy, originally from Egypt, arrived in Halifax in June 2024, she could never imagine how quickly her life would change.

Trained as an engineer, she has since transitioned into a meaningful new role that combines her skills, empathy and passion for giving back. Today, she works as a program navigator for the Creating Caring Communities (CCC) program, a collaborative initiative between the Northwood Senior Home & Hospice Toronto and Volunteering in Community at ISANS.

“Coming to Canada as a newcomer taught me that kindness is a universal language,” shares Hadeer. “By helping others, I not only built connections but also found a true sense of belonging.”

CCC program connects newcomer volunteers with senior immigrants aged 55+. The goal is simple but powerful: reduce isolation and build cross-generational friendship. In Halifax, it is a joint effort involving ISANS’ Language Services team, the Aging Well initiative, and the Nursing Bridging Program. Recently, 10 volunteers from ISANS’ Volunteering in the Community Program completed 12 hours of specialized training and received official certificates, equipping them with the skills to provide meaningful support and companionship, foster belonging and promote seniors’ well-being and integration.

“What inspired me most is how genuinely caring and inclusive ISANS is. It’s not just a service organization; it feels like a community that truly wants to see you succeed,” says Hadeer. “I felt safe, seen, and supported the whole time. It felt like I wasn’t just getting help, but I was being empowered.”

Hadeer speaks from experience. Since arriving, she has engaged in several ISANS programs, including English classes, Volunteer Mentorship for Newcomer Women in the Workforce, and Job Readiness Programs. This gave her practical skills, confidence and knowledge to navigate the Canadian job market and boosted her in pursuing her future career opportunities.

“At the beginning, I felt nervous, lost, and unsure about how to start a new life here. But once I connected with ISANS, that feeling began to change,” Hadeer recalls. “Their genuine care and inclusiveness made me feel welcomed and hopeful. Now, I feel proud of my progress, confident in my abilities. It’s amazing how much growth can happen when you’re surrounded by people who genuinely care.”

As a former ISANS client and dedicated volunteer, Hadeer initially assisted in the computer lab and at special events in 2024. She supported Arabic-speaking participants, ensuring they felt welcomed, included, and engaged in the community.

“Volunteering was an amazing experience, I felt like I was truly contributing to the community while also growing personally,” shares Hadeer.

One moment that stood out for her was when she met an Arabic-speaking senior who was uncomfortable speaking English. By talking with him in his native language, Hadeer helped him open up to share his memories and stories. That simple human connection reminded her that even simple conversations can provide comfort, foster connection, and help alleviate feelings of loneliness for newcomers and seniors alike.

“To other newcomers: Don’t hesitate to reach out. You are not alone. ISANS is here to help you grow, connect, and succeed,” Hadeer’s message for newcomers. “Your journey matters, and there are people ready to walk it with you.”